BevooChat

The Elements of the Visual Flow Builder

hello@smmile.com — Fri, 30 Jul 2021 08:17:00 +0000

In this blog article, you will be introduced to the element in the Visual Flow Builder, be familiar and understand how it works to help to build your desired messenger bot.

Trigger element

The trigger element takes text data as keywords to start the messenger bot – you can add multiple keywords on the configure panel. This element is required to place at the beginning of the flow to trigger the bot to start when the user types in the keywords in the messenger.

Text element

The text element takes text data and prompts text messages or text reply to the users. You may insert the first name or the last name of the user into a text format, the element will capture the user’s information, allowing the bot to sound professional. You can activate the Typing on Display button and set the Delay in reply time to show the text message.

Image element

The image element takes image data, you are required to upload an image from your computer. It supports multiple image formats such as JPG, PNG and GIF.

Audio element

The audio element takes an audio file, you are required to upload an audio file from your computer. It supports multiple audio file formats such as AMR, MP3 and WAVE.

Video element

The video element takes a video file, you are required to upload a video file from your computer. It supports various video file formats such as MP4, FLV and WMV.

File element

The file element takes different types of documents, you are required to upload a file from your computer. It supports various file formats such as DOC, PDF, TXT, PPT, PPTX, XLS and XLSX.

Button element

The button element work as a button in the messenger bot. Double-click on the button element, you will see two fields – Button text and Button type on the right panel. You may create a name for the button in the Button text and select a Button type from the drop-down menu as shown below:

New postback button

When the new postback button is selected, a new postback element will appear in the editor connecting the button element.

Double-click on the new postback element to configure.

Postback button

When the postback button is selected, you are required to choose a page from the postback id. Click on the postback id field and the drop-down menu of predefined postback will appear and choose a postback id listed from it.

Web URL button

When the web URL button is selected, an additional field is provided to put the URL link so when a user clicks on the button, the user will be redirected to the page of the URL provided. Same as Webview (Full) and Webview (Compact) button.

Webview (Full) button

Webview (Compact) button

User birthday button

Create a user birthday button and change the text accordingly.

User email button

Create a user email button and change the text accordingly.

User phone button

Create a user phone button and change the text accordingly.

User location button

Create a user location button and change the text accordingly.

Call us button

When the call us button is selected, proceed to put the company contact number in the mobile/phone field so when the user press the button it will automatically call the number that you have input.

Unsubcribe button

Create a unsubscribe button for user to unsubscribe services or messages.

Resubscribe button

Similarly, when creating a resubscribe button for user to resubscribe services or messages.

Chat with human button

When the chat with human button is selected, the user have the option to talk with a human for enquiries.

Chat with robot button

Likewise, when the chat with robot button is selected, the user can start talking to the bot again.

Generic template element

The generic template element allows you to create a template, you are required to add an image, an URL, a title and a subtitle. Drag the generic template element from the dock menu and drop it on the editor, the template will be attached with a button element. Double-click and add the data for both elements on the right panel. Besides the button element, you may add a quick reply element to the output socket called Quick replies.

Carousel element

The carousel element only works as the parent of carousel single element, it does not receive data. Drag and drop the carousel element, it will be attached to three carousel single elements with three-button elements connecting to each carousel single element. Double-click on the carousel single element and the button element, add data accordingly on the right panel.

Carousel single element

You may also add more carousel single elements to the carousel element. The carousel single element acts like a generic template, you are required to add an image, a link, a title and a subtitle. The carousel single element is the subset of the carousel element and that means it could only be connected to the carousel element.

Facebook media element

The Facebook media element will display a media posted on your Facebook page. Drag and drop the Facebook media element into the editor, add the link to any image or video post of your page and the user will see the media post in the messenger chatbot instantly.

Ecommerce element

The e-commerce element allows you to make a carousel generic reply to the products of your e-commerce store. First, you need to select an e-commerce store you have created from the dropdown menu, then you have to select products to make a carousel or generic replies of these products. Lastly, you are required to add text data for the buy now button. That’s it, you will create a nice carousel or generic reply of the products in the e-commerce store that you have chosen.

User input flow element

The element allows you to add user input flow to your bot easily. Select a predefined campaign for user input flow in the drop-down menu. You are required to create a campaign first before the selection of the predefined campaign. Please read the article to know how to create a campaign for User Input Flow.

Quick reply element

The quick reply element will show auto-reply messages to the users. You are required to connect the quick reply element with the elements that have an output socket called Quick replies. There are a few quick reply type that you can select from the dropdown menu – New postback, postback, phone and email.

If you have selected a new postback, a button text field will appear. Fill up the field and click ok. A new postback element will instantly appear in the editor connecting the quick reply element. Double-click on the new postback element and fill up the details accordingly in the right panel as circled. In the dropdown menu, you will see a list of new sequences and other sequences that you may have created earlier. When you select a new sequence, a new sequence element connecting three sequences single element and three new postback element will appear. To create the sequence, please follow the instruction in the sequence element section on how to create a sequence message.

New sequence element

The new sequence element will allow you to create a conditional flow of messages. Double-click the element on the editor and input the details in the right panel. The bot can be performed in different ways based on the user type.

New postback element

The new postback element is used to create campaigns for sequence messages. The element is placed before the new sequence and is connected to it. You may start a bot with a new postback element. Double-click a new postback element to configure by choosing a title, a label and a predefined sequence from the dropdown menu. To start a bot with a new postback, you are required to connect the trigger element with the new postback as shown below.

OTN element

The OTN element shows users a one time notification. You are required to give a title and select a predefined OTN postback ID from the dropdown menu.

Action button element

Beside trigger element, you can start a bot flow with an action button element. In this case, you have to connect the action button element to the action button socket of the start bot flow element. You are required to select one of the actions listed in the dropdown menu.

Guide to build a bot with the Visual Flow Builder

hello@smmile.com — Thu, 29 Jul 2021 10:06:56 +0000

Visual Flow Builder feature is now available in BevooChat. It is a graphical drag-and-drop messenger bot builder. With the graphical editor, you will be able to build a bot by dragging elements from the dock menu and drop it on the editor, adding data to each element and connect the elements to form a visual process flow.

On the Visual Flow Builder, you can control all of the data within the same interface and envision the process. This feature has made the bot-building process easier and allows you to make a highly interactive and responsive bot instantly.

Now, let us walk you through the process of building a bot with the Visual Flow Builder.

The Visual Flow Builder Feature

To start, go to the dashboard of the BevooChat. Then click on the Flow Builder menu on the left panel.

The Visual Flow Builder page will appear instantaneously with a button called “Create new flow”.

Click on the Create new flow button and a dropdown box will appear. Select desired page to build a messenger bot.

Click on the Ok button to confirm.

The editor of the flow builder will appear. There are a total of 20 elements on the dock menu. The Start Bot Flow element will be displayed when activated, it is the reference of the bot that you are going to make. You may change the name of the messenger bot on the Start Bot Flow element.

Drag element from the dock menu and place it on the Editor:
You will first drag the elements to build your desired bot from the dock menu to the editor.

Connecting elements with each other:
After dragging the elements, you need to connect the elements. Each element consists of two sockets – input socket and output socket. You should link the corresponding output socket of one element to the input socket of another element.

Adding data to the elements:
Then continue by adding data to the elements. Double-click on the element in the editor, the editing panel will appear on the right side of the editor. Fill up the editing panel with the necessary data. *Note that each element will process different types of data.

Check this blog post to find out more about the Visual Flow Editor elements.

Chatbot Comparison 2021: BevooChat, Drift, Hubspot, Intercom and MobileMonkey

Chris Anne Deniega — Wed, 21 Jul 2021 03:03:17 +0000

Ever wonder how you can streamline business processes without the need to hire a new set of employees? Thanks to technology, chatbots have now improved from just having the ability to answer basic questions to now solving more complicated tasks.

Artificial Intelligence (AI) chatbots are computer programs that were first designed to stimulate and process human conversations. Today, these technological innovations are now drastically creating a major impact on customer service experience and overall business processes.

Given today’s customer-driven market, companies of all industries are expected to meet customer needs and expectations. In order for them to thrive, brands are required to come up with more personalised digital marketing strategies and more effortless customer experiences. This is where the need for AI-powered chatbots comes into play.

Fortunately, there are a bunch of powerful chatbots available in the market today. Finding the right one for your business may vary depending on the features you will need as well as the budget you’re willing to spend.

To give you options, we’ve created a list of the most trusted chatbots of today and the most common factors you need to consider when choosing a chatbot platform for your business. Here’s a comparison of five most powerful chatbot platforms in the market: BevooChat, Drift, Hubspot, Intercom and MobileMonkey.

INTERFACE

Starting off with Drift, this chatbot platform offers a visual flow builder called Playbooks. This allows users to create chatbot flows which consist of various elements you can easily add and edit. What’s more, you can opt to test your chatbot flows before you actually go live.

The second one is HubSpot. It features a chatbot flow called Chatflow which allows you to either start a live chat or create qualify leads bot, book meetings bot or support bot. With HubSpot, however, you are only limited to one function.

The next one is Intercom. This platform allows users to create a custom chatbot through a Block builder that features different blocks and content. Although it is easy to use, setting up our chatbot on Intercom can be a little tricky and might take some time to understand.

The fourth one is called MobileMonkey. For building chatbots in this platform, you’ll need to use Dialogues. With Dialogues, you can create custom messages to make a meaningful conversation with your customers.

Last but definitely not the least is BevooChat. This powerful marketing platform has a visual flow builder that’s both easy to set up and easy to use. Furthermore, it has different types of bot settings which include reply templates that can be used as it is or can be easily edited.

CHATBOT ELEMENTS

Although Drift allows you to perform essential tasks such as capturing emails and contact numbers, creating tickets automatically and scheduling meetings, this chatbot platform doesn’t provide necessary chatbot elements such as images, videos, audios and attachments.

With HubSpot, on the other hand, the basic elements such as quick replies, buttons, attachments and emojis are available. However, it lacks advanced features such as location sharing.

Alongside displaying Helpdesk articles inside your chatbot, Intercom also provides necessary chatbot elements such as images and videos. But unfortunately, it doesn’t offer other features like audios and attachments.

With MobileMonkey, users can enjoy a wide range of chatbot elements such as images, videos, audios, attachments, galleries, emojis and quick replies. What’s more, it allows users to automatically send an email and include a complete form within the chatbot. Several disadvantages, however, is that MobileMonkey doesn’t provide location sharing and date validation.

Compared to the last four chatbot platforms, BevooChat offers more chatbot elements such as location sharing, data validation as well as phone validation. With this, BevooChat offers users a better and richer chatbot experience.

USERS

Unlike HubSpot’s chatbot which doesn’t allow adding tags and user segmentation, BevooChat, Drift, Intercom and MobileMonkey enable users to assign tags and create user segments based on custom fields.

MESSAGES

Compared to Drift and HubSpot that doesn’t allow users to send broadcasts or sequences but enables conditions for a more personalised user experience, Intercom lets users send broadcasts to those people who have interacted with your chatbot. MobileMonkey, on the other hand, allows ending broadcasts and sequences. What’s more, it enables subscribing and unsubscribing to sequences. However, MobileMonkey doesn’t allow conditions. As such, you cannot create logic or calculations in your chatbot flows.

Unlike Drift, HubSpot, Intercom and MobileMonkey that set limitations in terms of messaging features, BevooChat features broadcasts, sequences and conditions,

CHANNELS

Unlike basic chatbots such as Drift, HubSpot and Intercom that can only make chatbots available on your website and email, both MobileMonkey and BevooChat allow their users to have their chatbots on major social media channels such as Facebook and Instagram as well as on SMS. Thus, providing customers with an omnichannel chatbot experience.

INTEGRATIONS

In terms of integrations, deciding which one among the five chatbot platforms is the best for your business depends on your needs. Fortunately, all of them have built-in live chat integrations which is the core of every chatbot software.

MARKETING

Strengthening your online presence means upgrading your marketing strategy. To do so, you’ll need to make sure that you’re everywhere. Compared to the other four chatbot platforms, BevooChat takes the lead in terms of marketing features. For starters, it has a Facebook website widget, one-time notification as well as email marketing. Furthermore, it allows social media postings, it has an auto-comment tool and it comes with SMS marketing.

PRICING

All 5 chatbot platforms are paid on a monthly subscription basis. Each price varies depending on the features they offer and the capabilities each of them has.

ECOMMERCE

Unfortunately, Drift, HubSpot and Intercom don’t have any direct eCommerce integrations. While Intercom allows WooCommerce and Shopify integrations, it doesn’t have restaurant food ordering and QR code features, unlike BevooChat.

TEMPLATES AND CLONING

Among the five chatbot platforms, only MobileMonkey and BevooChat provide users with an extensive number of templates with 23 and 20 templates respectively. Even more, they allow users to create and share templates as well as duplicate chatbot flows and chatbot elements.

SUPPORT

For tutorials, documentation and customer support, Drift, Intercom and MobileMonkey provide sufficient information that will securely help people who are new to using chatbots.

Key Takeaway: Chatbot Comparison 2021

Looking at all considerable factors, BevooChat is arguably the most efficient chatbot platform among the rest of the chatbot software listed above. With an easy to use and easy to setup interface that offers a visual flow builder, BevooChat has top-notch flexibility, making it a great option for beginners. In terms of chatbot elements, BevooChat supports almost all chatbot elements, especially images, videos and audio that greatly contribute to a richer chatbot experience. What’s more, it allows adding custom fields, tags and user segments. In terms of messaging features, BevooChat supports broadcasts, sequences and conditions. Alongside allowing users to put on their chatbots on multiple channels such as Facebook and Instagram, BevooChat also covers email and SMS. Lastly, only BevooChat offers social media postings, auto-comment tools, SMS marketing, restaurant food ordering and QR code features.

3-Step Guide to start a Bevoochat bot using the Library Templates

hello@smmile.com — Fri, 16 Jul 2021 10:05:00 +0000

To ease the process of creating a Chatbot, we have prepared ready-made templates that are responsive and customized for various industries. The Library Templates includes over 30+ free and professionally designed chatbot templates that you can install for your own use, and no design skills are required! You will be able to access the overall look and feel of your chatbot, from its layout to content and colours.

These templates will allow you to:
Increase flexibility
Be consistent
Reduce rework time
Speed-up development time
Reduce error for production test

To start, we will need to access one of the Messenger Tools – Messenger Bot.

The Messenger Bot is a powerful tool that was created to enhance seamless communication with the end-users.
Some tool includes Bot settings, Post-back manager, OTN post-back manager, Whitelisted domains, Messenger engagement and more.

Use the Bot Template:

Step 1: Click on Saved templates

Step 2: Install the desired template

Step 3: Select a Page and click Install

And you are done!

Grow Your Business with BevooChat

Automate your social media postings all in one place. Sign up today!

Hootsuite, Buffer and BevooChat: Which is Best for Social Media Management?

hello@smmile.com — Thu, 15 Jul 2021 03:22:52 +0000

Creating a strong online presence through social media platforms such as Facebook, Twitter and Instagram are essential for a more powerful digital marketing strategy. However, managing these channels can be pretty stressful and time-consuming. Utilising the best social media management tool, for instance, can be of great help. But given the large pool options available today, choosing the right one for your brand might be a little bit confusing.

To serve as your guide, we’ll be comparing three excellent social media management tools — Hootsuite, Buffer and BevooChat.

Signing Up and Onboarding Process

You might think that this process doesn’t really need much of a discussion as it seems pretty straightforward. However, we want to put an emphasis on how integral the signing up and onboarding process is. In fact, a brand’s conversion rate depends highly on it.

Hootsuite

Hootsuite’s homepage is pretty simple and straightforward. It shows the sign-up button and what Hootsuite currently offers – a free 30-day trial.

However, signing up on this social media management tool can be time-consuming. As you click on the “Start Your Free 30-Day Trial” you will be redirected to a new window where you will be asked to type in your name, email address and password. After which, you will need to choose between two different billing cycles: annual and monthly. Then, you will be asked for your credit card details.

Now imagine the time and effort needed just to get to the website itself.

Buffer

Similar to Hootsuite, Buffer has everything on its homepage. But compared to Hootsuite, Buffer offers a 14-day free trial, which is short compared to the 30-day free trial you can get from Hootsuite.

BevooChat

Compared to Hootsuite and Buffer, BevooChat probably has the simplest onboarding process. Looking at its homepage, you can see the sign-up button instantly. Clicking it will take you to the login page where you can click “Do not have an account” for new users.

You can then enter your name, email, password and the answer to a simple math problem. And that’s it. You can now use BevooChat.

Supported Social Media Networks

All three social media management tools support the three biggest and most popular social media platforms of today – Facebook, Instagram and Twitter. However, it is essential to note that while all three platforms allow users to post content on Twitter, only Hootsuite lets you view your timeline, read replies and respond to each of them.

BevooChat, on the other hand, supports more social media networks compared to Hootsuite and Buffer.

Scheduling and Posting

All Hootsuite, Buffer and BevooChat enable users to post on different social media accounts and schedule posts ahead of time. But in terms of scheduling, they offer different approaches.

Hootsuite

With Hootsuite you can instantly get an overview of all your published and scheduled posts across all your social media networks in a centralised calendar. Using this, you can easily plan out your campaigns, find and create solutions to some gaps as well as collaborate with your team in real-time.

To create content, users can use Hootsuite’s Composer where you can get access to image editing and video publishing. For scheduling content, users can either choose to select their preferred time and date or turn on Hootsuite’s Auto Scheduler. With AutoSchedule, Hootsuite can help you choose the optimal time depending on your social interactions. This means Hootsuite can decide to schedule posts in different orders rather than the way you submitted them.

Buffer

Buffer lets you post and schedule one content for multiple social media platforms. For others who want to optimise each content for each platform, Buffer also allows users to customize each post.

For scheduling content, Buffer offers a specialised feature called Buffer Queue which automatically adds a new post to the next slot available. So if for example, you have set your schedule to 8am, 1pm and 6pm but you already have three posts scheduled for those times, the next post will automatically be scheduled at 8am the next day.

BevooChat

With BevooChat, users can easily import both their Facebook and Instagram profiles as well as other essential social media networks. Clicking the “campaign list” under multi-media post will bring you to the “Text/image/link/video poster” list.

By clicking “Create New Post,” you can now easily create various posts such as text, link, image and video. With BevooChat you can save time by creating one content for multiple social media channels. What’s more, you can set an auto-reply template to your post, making your content a lot more interactive.

For posting and scheduling, you can easily choose to post the content in real-time or select your preferred date and time. One of the biggest advantages of BevooChat is that you can opt to repost the content depending on the number of times you wish the content to appear on your page. You can set the interval from hours, days, weeks to months.

Pricing

Pricing is probably the biggest factor most businesses are considering when choosing the best social media management tool.

Hootsuite

Professional – License is for one user only. The professional plan includes a 30-day free trial for 10 social profiles, real-time analytics, auto-scheduling and unlimited RSS integrations. At USD19/month on an annual plan, users can access automated post scheduling and key performance metrics.
Team – License is for at least 3 users. The Team plan includes a 30-day free trial for 20 social profiles. At USD99/month on an annual plan, it includes team message assignments, custom analytics and exportable reports.
Business – At USD599/month on an annual plan, the Business plan is available for 5 users who can add up to 35 social profiles. It also includes everything in the Team plan plus flexible approval workflows and 24/7 support.

Buffer

Free – The free plan can be accessed by 1 user only. It supports up to 3 social media channels with 10 scheduled posts per social channel. Furthermore, it includes basic features such as post scheduling and integrations on both iOS and Android apps.
Essentials – Similar to the Free plan, Buffer’s Essentials plan can also be accessed by one user only. It supports unlimited social channels for USD6/ per channel.

BevooChat

Social Posting – This plan is essential for managing social media posting for multiple accounts and scheduling of posts. For only SGD49/30 days, the Social Posting plan includes unlimited scheduled posting and 5 social profiles for Facebook, LinkedIn, Instagram, Google My Business, WordPress, Blogger, Pinterest, Reddit, Twitter and YouTube.
Chatbot – For only SGD99/30 days, BevooChat’s Chatbot plan allows users to execute a chatbot marketing strategy alongside the tools that can help manage social media posting and post scheduling. This plan offers unlimited chatbots, integration with Facebook pages, generating Facebook chatbot URL for easy sharing, Facebook auto-reply to comments and Facebook auto-message based on comments. Furthermore, it includes unlimited scheduled posting and supports 5 social accounts for all supported social accounts,
Chatbot eCommerce – For only SGD199/30 days, users can get micro-eCommerce stores to showcase their products. It includes 5 micro-eCommerce stores, unlimited products and categories per store, sync products from WooCommerece products, payment types include Stripe, PayPal, Manual, Cash on Delivery. It includes unlimited scheduled posting for 5 different social accounts.
Agency – Agencies can also benefit from BevooChat. This social media management tool priced at SGD999/30 days allows agencies to help their customers launch micro eCommerce stores to sell their products. Along with all the features available in Social Posting, Chatbot and Chatbot eCommerce plans, Agency plan includes 99 micro eCommerce, 9 social accounts and unlimited scheduled posting.

Hootsuite, Buffer and BevooChat: Which is Best for Social Media Management?

Comparing all the features and capabilities these three social media management tools can offer as well the plans available, BevooChat is undeniably the most efficient and the cost-effective solution there is.

Manage your social media networks with BevooChat. Sign up today!

A Step-By-Step Guide to use BevooChat without Visual Flow Builder

hello@smmile.com — Thu, 15 Jul 2021 01:40:58 +0000

On the left menu, clicking on ‘Import Account’ will bring you to the page and you will be able to see the button named ‘Login with Facebook.’

Simply Clicking it will start importing your Facebook account and page.

Take note that the features will not be available on your page until you enable bot connection.

After importing your Facebook account and page, it will appear at the page list.

These are BevooChat main features as seen on the left menu.

Comment Growth Tools
Messenger Bot
Broadcasting
Social Posting

Comment growth tools

This feature will help you to set comment template, reply template of your comment automation campaign.

Comment Template
Reply Template
Automation Campaign

Comment template

An auto comment template can contain multiple comments. Simply create a template by adding the comments you want for that template. Later these templates will be displayed when you create a new auto comment campaign.

Click on ‘Detail’ in Comment template

Click on ‘Create new template’.

Fill in the comment template name
Type in your auto comment reply.
You can ‘add more’ or ‘remove’ the comments as and when you like.
Click ‘Save’ once you are done.

Reply Template

An auto reply template can contain multiple replies. Simply create a template by adding the replies you want for that template. Later these templates will be displayed when you create a new auto reply campaign.

Click on ‘Detail’ in Reply template

Click on ‘Create new template’.

There will be a few questions regarding your reply template, simply toggle to ‘Yes’ to suit your business needs.
Next, fill in the auto reply campaign name.
Edit the ‘Message for comment reply’ and ‘Message for private reply’ accordingly.
Click ‘Save’ once you are done.

Automation Template

This page is divided into three parts. The left one is for your page lists, the middle one where you will find your bots, full page campaigns and reports of all the comment automation campaigns and the right one is for the lists of your latest posts.

Click on ‘Details’ in Automation Campaign

You can set ‘Auto Comment‘ and ‘Auto Reply’ by clicking on the post settings icon.

Messenger Bot

You will be able to set your messenger bot for multiple pages. The bot can reply with text, post back button, quick reply, image, video, template, carousel template.

Click on ‘Messenger Bot’, Bot settings and click ‘Actions’.

You will notice that there are few types of Messenger bot settings.

Bot reply settings
Get started settings
Action button settings
Persistent menu settings
Sequence message settings

1. Bot Reply Settings

Bot reply based on keywords that you input at BevooChat settings. For example. When someone types “hi” , BevooChat bot will reply “Hello, how can we help you?”

Click on ‘Add bot reply’.

Fill in:

Bot name
Any keywords that will trigger the bot to give the customer an auto reply. I use ‘Hi’ for an example here. You can put in multiple keywords.
Fill in the reply message.
Click ‘Update’ once done.

BevooChat settings view

At your facebook page, it works like this when a customer type ‘Hi’.

Facebook messenger view

Other than text replies, there are other types of replies available as shown below.

2. Get Started Settings

Enable the get started button status and click ‘Save’

BevooChat settings view

This is how it will look like in facebook messenger view when the get started is enabled.

Facebook messenger view

3. Action Button Settings

Under the action button settings, there are different types of settings. Here is how each setting works.

Get-started template : respond when visitor click on get started button
No match template : respond when system does not get any matching keyword to reply.
Un-subscribe template : replies when visitor click unsubscribe button
Re-subscribe template : replies when visitor click resubscribe button
Email quick reply template : replies when visitor provides his/her email
Phone quick reply template : replies when visitor provides his/her phone
Birthday quick reply template : replies when visitor provides his/her birth date
Chat with human template : replies when visitor wants to chat with human agent
Chat with robot template : replies when visitor wants to chat with robot agent

Get Started Template

Reply 1 – Using one-time notification reply. Type in the title and OTN postback
Reply 2 – Using text. Choose to enable the texting on display and the reply timing. Fill in the reply message box.

Once done, click ‘Update’.

BevooChat settings view

What customers see after then click Get Started and what it looks like when you enable the typing on display.

Facebook messenger view

Carousel Template

Type in the image link
Give it a title
Sub title
Button text
Add more button (optional. If you have more than one image to show. Repeat from step 1)

BevooChat settings view

Facebook messenger view

Button Type

With Post back button type, you can create templates for different types of reply

BevooChat settings view

Facebook messenger view

Postback template

Click on ‘Add’.

Key in template name
Key in Postback id
Select reply type
Provide reply message
Submit
Close & refresh list

BevooChat settings view

Facebook messenger view

Persistent Menu Settings

Click on ‘Create persistent menu’.

Persistent menu only allows up to 3 buttons.

Menu title
Select Postback or URL
Select Web URL
Submit

Click on ‘Options’ and ‘Publish persistent menu’.

BevooChat settings view

Facebook messenger view

No match template

Click on ‘No match template’
Type in reply message
Click ‘Update’

Create OTN Template

Go to Messenger Bot > OTN post-back manager
Manage templates
Click on Create New OTN template
Create OTN reply postback
Create template
Set One Time Notification type reply from Get Started Template

BevooChat settings view

Facebook messenger view

Messenger Broadcasting

There are two types of messenger broadcasting

Subscriber Broadcast
a. Broadcast limit: no limit
b. Broadcast type: 24H Promo, Non-promo

OTN Subscriber Broadcast
a. Broadcast limit: no limit
b. Broadcast type: 24H Promo, Non-promo

OTN Subscriber
Accumulating One-Time Notifications

While one-time notifications can only be used once (as the name might imply), you can accumulate multiple OTNs for a single subscriber. The catch is that each one must be requested separately. So if you have five different things you want to send a subscriber, they’ll need to agree to each one individually.

Important note: Be careful with sending too many OTN requests in a row for a single subscriber within a short period of time. Such messenger chat bot behavior is monitored by Facebook and considered to be an abuse of OTN. If Facebook algorithms detect abnormal amounts of OTN requests sent within a short period of time you’re at risk of losing access to the OTN feature.

Create OTN Campaign
Go to Broadcasting > OTN subscriber broadcast > campaign list

Click on Create Campaign
Create broadcast campaign

BevooChat settings view

Facebook messenger view

Subscriber Broadcast
24H Promo Message: Pages are permitted to send promotional message to subscribers, those has sent message to your page in last 24 hours. The 24-hour limit is refreshed each time a person responds to a business through one of the eligible actions listed in messenger conversation entry points.

Non-promo Message: You can send non-promo message as much as you want to all your subscribers using one of the tag listed here. Use broadcasting with message tag carefully. Message must not contain any advertisement or promotional material & use appropriate tag that is applicable for sending message to those people. Using message tag without proper reason may result in block your page’s messaging option by Facebook.

Create Subscriber Broadcast Campaign

Go to Broadcasting > Subscriber Broadcast > Campaign list
Create Campaign

Sequence Message Settings
Sequence messaging is a marketing strategy that sends, or “drips,” a pre-written set of messages to messenger bot subscribers over time. This feature can send 24H promo and non-promotional with tag message sequence to messenger bot subscribers.

24H promo campaign can be set at 30 min, 1 hour to 23 hours and non-promotional campaign can be set at day 1 to day 30.

Create Sequence Message

Go to Bot settings > Sequence message settings > Add sequence
Select sequence type
Select messenger engagement retargeting
Select sequence time
Add new template

Messenger engagement

Go to Messenger Bot > Messenger engagement > Send to messenger
Create plugin

Social Posting (Facebook Poster)

Here you will find all the facebook poster related settings. This section is devided into four sub-section.

Multimedia text/link/image/video post
CTA Post
Carousel/Video Post
Rss auto post

Text/link/image/video post:

Text Post: Enter post description & choose which pages to post to. Live preview is available on the right.

You can enable auto private and comment reply, by simply choosing Auto Reply Template. You can schedule the campaign now or later. If you choose to schedule later then you have to enter time and timezone.

Click on Multimedia post > Text/image/link/video post

Link Post: Paste your link, type a description(Optional). Live preview is available on the right.

Image/Multi-image Post: Upload one/more images, type a description (optional). Live preview is available on the right.

Video Post: Upload a video, type a description (optional). Live preview is available on the right.

CTA Post

Type a message and paste a link. Bevoochat will grab the link details eg. preview image, title, description and show you how it will look on Facebook on the right side.

Carousel/Video Post

Carousel Post: Put a optional description and slider action link. Upload two or more carousel section. Each section consist of title, link, description and image. Choose which pages you want to post to.

Video Slider Post: Upload 2 or more images and it will be posted as a video slider. You can choose image play duration and transition duration. Choose which pages you want to post to.

Step-by-Step Guide to BevooChat’s Social Posting Feature

Chris Anne Deniega — Mon, 12 Jul 2021 11:13:17 +0000

Ever imagined how great it would be to be able to manage all your online business solutions in a single interface? Thanks to technological innovations, these processes that were once too stressful and tedious to deal with can now be managed all in one place — Introducing BevooChat’s Social Posting Feature.

BevooChat is a powerful subscription-based platform with solutions for online chatbot, Facebook marketing tool, F&B QR code table ordering system, mobile e-Commerce and more.

It allows brands to grow their businesses through automating marketing processes such as selling products online, booking appointments, nurturing leads, capturing contact information and building stronger customer relationships all through the Messenger app.

One of the most essential features of BevooChat is Social Posting.

The Social Posting Feature

With BevooChat’s social posting feature, users can choose to upload different types of social media content all in one place. You can choose to upload text, images, videos, links, CTA posts and so much more.

Step 1: To begin, click on the Import Facebook accounts button

In this example above, we’ve already imported 2 Facebook accounts.

Step 2: Once you have imported your account, you can now proceed with creating your very first content. Go back to Social Posting, then click Campaign List under Multimedia Post.

Step 3: You’ll be redirected to the Facebook campaign page. Here, you can create all common types of social media content such as texts, images, links and videos.

Name – the campaign name
Publisher – the name of the publisher of each post
Post type – text, image, video or link
Actions – allows you to visit, edit or delete your post
Status – pending or completed
Scheduled at – publish date
Error Message – reason why a post went unpublished

Step 4: Click Create New Post

Under text, you can type in your Campaign Name and the caption of your content on the Message box. Under the Post to pages, you can choose the Facebook page you would want the content to be posted.

What’s great about this feature is that you will have an idea as to how your content will look like before you can publish it officially on your Facebook page.

What’s more, BevooChat allows you to repost the same content in the future, choose the time zone depending on your preference and select the time interval of each post as you see fit.

Make the Most of BevooChat’s Social Posting Feature

Click on your Profile name. Under the drop down menu, select Activities.

This Activity Calendar lets you see your brand’s entire social media campaign on a bigger perspective. It allows you to track your daily, weekly and monthly activities, helping you ensure that everything is running smoothly and as planned.

With this activity calendar, you can instantly check whether a specific post has been already published or is still pending for posting. You can also check the campaign name, content type and which page a certain post belongs to.

Grow Your Business with BevooChat

Automate your social media postings all in one place. Sign up today!

How to Setup eCommerce Store

hello@smmile.com — Wed, 10 Feb 2021 01:26:42 +0000

Our Getting Started guides will help you get up and running with BevooChat.

It will bring you to the page where you will have an overview dashboard of your store.
Click on ‘Create store’.

You will see a page that will ask you to fill in your eCommerce store details.

Store name
Email
Mobile
Country, state, city, address, postal code
Logo
Terms of service
Refund policy

For ‘Select page’, select your facebook page which you want to create the store else you may skip selecting the page if you plan to use this store outside facebook messenger.

After filling in all the necessary details, click ‘Create store’

The store that you have created will appear at the side.

At the right side of the page, you will see a list of tabs. You will need to set up the details on certain tabs.

Checkout settings

Fill in the payment integration information, depending on which payment your business uses.

Check the payment options that your business is using. If it is using paypal, stripe payment or other payment method, toggle to ‘Yes’.

Adjust the delivery charges fees accordingly, tax can be 0% if your business does not have it. Enable the delivery preference and adjust the time that you deliver your item accordingly.

At the login preference, if you allow guest checkout on your store you can enable it. It allows a customer to purchase without logging into or creating a store account. Once done, click ‘Save’.

Appearance settings

You can choose theme colors, how you would like your product to be shown and the font.

Click ‘Save’ once you are done.

Categories settings

If you would like to categorise your item. Click on ‘Add’, type in category name and set the thumbnail image(if any)

Attributes

At the attribute page, you can add in different variant options.
For example, size, colors, pricing, etc. After you have added in the variant options.
Click ‘Save’.

Product

At the product tab, you will be able to add in the product that you want to sell.

Fill in:

Product name
Original Price
Category
Product description
Purchase note (if any)
Thumbnail image and featured image
Item in stock
Preparation time

Upsell and downsell product

At the upsell product, you can choose a product in addition to the one being purchased.

While downsell product is the opposite of upselling, it can be used when your customer has declined your product or service offer and you offer them an alternative product at a lower price.

How to add variant pricing options:

At the attributes, you can choose the variants options which you have created earlier. If there is add-on pricings for the items that customer is buying, you can add the price here.

Click ‘Save’ once you are done.

At the product page, the options tab will appear. Customer can choose the option and pricing will be adjusted accordingly.

Once you have finished uploading the products, at the ‘actions’ column, you can click on the eye icon or ‘Visit Store’ which will lead you to the product page.

This is how your store page will look like.

This is how your product page will look like.

QR code

You can include QR code for your store as well. When customers scan it will direct them to the shop.

Copy URL

The link can act as button so when customer click at the messenger chat.

It will pop up on the store page.

Order status notifications

Orders messages can be changed on this page.

Coupons

Click ‘Create’. Choose the products and coupon type, enter the coupon code, coupon amount and expiry date. If there is any max usage limit for the coupon, you can key in the quantity. Click ‘Save’.

The coupon that you have just created will appear.

Orders

At the orders page, you can see the order details that customers have placed.

At the status column, you can update the status accordingly once you are done with the order.

Getting Started – Sign Up for a BevooChat Account

hello@smmile.com — Wed, 10 Feb 2021 01:24:36 +0000

Our Getting Started guides will help you get up and running with BevooChat. In this post, we get your started on how to sign up for a BevooChat account and understanding the procing plans.

First, go to the sign up page https://app.bevoochat.com/

Go through the email verification code process. (Check spam, it may be there sometimes)

After signing up an account, it defaults with a 2 day limited free trial account.

It is important to sign up for a package which suits your requirements to unleash the full power of BevooChat.

On the left menu, click on Payment, and click on Renew package.

You will be able to access the pricing plans here.

Here’s a breakdown of the 4 packages available.

SOCIAL - $49 per 30 days

This is suitable if your main goal is to manage the social media posting for multiple accounts and scheduling of your posts.

Unlimited Scheduled Posting
Social Accounts

Facebook Accounts : 5
Facebook Pages: 5
LinkedIn Accounts : 5
Instagram Posts: 50
Google My Business Accounts : 5
Medium Accounts : 5
WordPress Accounts : 5
WordPress (Self hosted) : 5
Blogger Accounts : 5
Pinterest Accounts : 5
Reddit Accounts : 5
Twitter Accounts : 5
Youtube Accounts : 5

CHATBOT - $99 per 30 days

For this package, you can execute your chatbot marketing strategy along with the tools to manage the social media posting for multiple accounts and scheduling of your posts.

Chatbot Features

Unlimited chatbots
Integrate with Facebook Page
Generate Facebook chatbot URL for easy sharing
Embed on website
Facebook auto-reply to user comments
Facebook auto-message user based on their comment on the post
Chatbot can give replies in text, image, audio, video, file, text with buttons, carousel (image with text and button), capture user input

Unlimited Scheduled Posting
Social Accounts

Facebook Accounts : 5
Facebook Pages: 5
LinkedIn Accounts : 5
Instagram Posts: 50
Google My Business Accounts : 5
Medium Accounts : 5
WordPress Accounts : 5
WordPress (Self hosted) : 5
Blogger Accounts : 5
Pinterest Accounts : 5
Reddit Accounts : 5
Twitter Accounts : 5
Youtube Accounts : 5

CHATBOT WITH ECOMMERCE - $199 per 30 days

You get micro-eCommerce stores to showcase and sell your products. You can also use chatbot to promote and sell your products. Execute your chatbot marketing strategy along with the tools to manage the social media posting for multiple accounts and scheduling of your posts.

eCommerce Features

Micro-eCommerce stores : 5
Unlimited products and categories per store
Products support upsell, downsell, related products, show/hide stock level, thumbnail, up to 3 images, product attributes and price variation
Sync products from Woocommerce products
Discount coupon code
Payment types – Stripe, PayPal, Manual, Cash on Delivery
Set tax % and delivery fee $
Customer can Whatsapp send finalised order to admin
Restaurant features
- Create QR code for menu
- Create QR code for table ordering

Chatbot Features

Unlimited chatbots
Integrate with Facebook Page
Generate Facebook chatbot URL for easy sharing
Embed on website
Facebook auto-reply to user comments
Facebook auto-message user based on their comment on the post
Chatbot can give replies in text, image, audio, video, file, text with buttons, carousel (image with text and button), capture user input

Unlimited Scheduled Posting
Social Accounts

Facebook Accounts : 5
Facebook Pages: 5
LinkedIn Accounts : 5
Instagram Posts: 50
Google My Business Accounts : 5
Medium Accounts : 5
WordPress Accounts : 5
WordPress (Self hosted) : 5
Blogger Accounts : 5
Pinterest Accounts : 5
Reddit Accounts : 5
Twitter Accounts : 5
Youtube Accounts : 5

AGENCY - $999 per 30 days

Good news for agencies, you can use BevooChat as a source of revenue.

Help your customers launch micro-eCommerce stores to showcase and sell products. Help your customers with lead generation campaigns using chatbot marketing strategy. Manage your customers’ social media scheduled postings to their multiple accounts.

eCommerce Features

Micro-eCommerce stores : 99
Unlimited products and categories per store
Products support upsell, downsell, related products, show/hide stock level, thumbnail, up to 3 images, product attributes and price variation
Sync products from Woocommerce products
Discount coupon code
Payment types – Stripe, PayPal, Manual, Cash on Delivery
Set tax % and delivery fee $
Customer can Whatsapp send finalised order to admin
Restaurant features
- Create QR code for menu
- Create QR code for table ordering

Chatbot Features

Unlimited chatbots
Integrate with Facebook Page
Generate Facebook chatbot URL for easy sharing
Embed on website
Facebook auto-reply to user comments
Facebook auto-message user based on their comment on the post
Chatbot can give replies in text, image, audio, video, file, text with buttons, carousel (image with text and button), capture user input

Unlimited Scheduled Posting
Social Accounts

Facebook Accounts : 99
Facebook Pages: 99
LinkedIn Accounts : 99
Instagram Posts: 999
Google My Business Accounts : 99
Medium Accounts : 99
WordPress Accounts : 99
WordPress (Self hosted) : 99
Blogger Accounts : 99
Pinterest Accounts : 99
Reddit Accounts : 99
Twitter Accounts : 99
Youtube Accounts : 99

Made your choice?

Click on the SELECT PACKAGE button below your desired package.

You will be brought to the payment page. You can use Stripe for 30 day recurring payments.

If you prefer to make payment through other methods like cheque and bank transfer payments, please send a request to hello@bevoochat.com. Note that cheque and bank transfer payments are based on 12 month annual payments.